Customer Service & Resources

I do not process a lot of credit cards, so every single transaction was flagged, and then delayed in processing, I get paid faster via snail mail. If you don’t care about high fees and a company that plays with your money go ahead. I am a small guy but they have $1,522 of my money this weekend that I should have in my checking account. I may get it next week on Monday or maybe Tuesday, if they don’t need it that is. My wife uses Bank of America and gets her settlements the very next day. Going from a day to a week can be a lot of cash flow for the average business.

I did contact them about this and the customer service agent seemed unconcerned about it, so things went on as normal. I need to really look into these merchantcenter.intuit.com gopayment hacks and the controls in place to prevent unauthorized bank account changes from being made. If it is, the people running this are incompetent.

‎QuickBooks GoPayment POS on the App Store

She is speaking to “mike” while i’m on the phone with her. She says “no, he’ll just let it go to voicemail, he picked up for me because he saw it was a coworker” What a bunch of BS!

During that authentication process, the chip card has to be inserted into the device for the entire transaction, which involves back and forth communication. Laura is founder of Redmond Accounting Inc based in Menlo Park, CA deep in the country’s https://intuit-payroll.org/ tech-capital Silicon Valley. As a former Financial Controller and IT Manager, Laura’s strength lies in creating efficient, feature-rich accounting processes harnessing today’s technology. Laura and staff are Certified QuickBooks ProAdvisors.

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As stated in some of the comments below, QBMS had approved my merchant account and had my debit card to deposit funds into. My first charge of 10K that was made to my account didn’t go well and have been dealing with it since late June. I have tried to resolve it the way I was instructed and it was embarrassing not only to me as well as my relationship with my client. I will now have to wait til March 2022 for it to be reviewed again.

They allowed somebody to open up account in our name. No one knows, probably to gouge their customers sideways. Now I cannot download online transactions into my company file, I have to enter each manually because of some error that is “known” but is not going to be resolved. I.E. they have no fucking idea whats going on. My merchant account was hacked in November 2015. Intuit has been horrible to deal with and have placed my account with a collection firm for $7500 After this ordeal all Intuit wanted to know is work out a payment plan. I may end up having to pay but I’m not there yet.

The Company Behind QuickBooks

Laura is certified by the AIPB and an Advanced Certified Method application developer. I plan to travel a lot with my business and really like the portability of the card reader. I guess I just need to find someone that has a real company that puts the money in my bank account in 1 or 2 days like you guys promised. Absolutely the worst credit card processing company on planet earth. Held money, customer service sucks and is horrific and my company was absolutely hindered by their processes, which took me weeks to clear up.

• The scoring formulas take into account multiple data points for each financial product and service.
• I have been trying since then to get them to update our account information.
• While we wait to see what this multi-billion dollar, international corporation will do next, we’re grateful that the fraud didn’t impact any of our customers’ accounts, just the store’s.
• Chip & PIN requires a PIN to complete the transaction and any data stolen from the merchant is useless because the transaction data expires after it leaves the Chip & PIN reader.